Razer’s devices may be great in most regards, but they certainly aren’t without their fair share of problems. There are a lot of different errors and problems that one might possibly encounter while using them, but this can be said for just about any piece of tech.
Today, we’re going to be discussing a particularly annoying message provided every now and then to those who use Razer gaming mice with Synapse. This is particularly an issue that’s usually faced by those who use wireless Razer mice.
Razer Synapse “Please Do Not Move Your Mouse for 2 Seconds”
As you might already know, this problem which we previously mentioned is one that occurs completely randomly and only displays the words “Please Do Not Move Your Mouse for 2 Seconds” on the screen.
Even if players follow the vague instructions given to them by the message and decide to keep their mouse completely still for 2 or more seconds, it isn’t all that effective. The message box either goes away and reappears a few moments later, or it just doesn’t disappear at all.
While this may not be a common issue, it is still one faced sometimes by wireless Razer mouse users, and sometimes by wired Razer mouse users too.
The reason for this can be a number of different things. At times, it can simply be Synapse trying to recognize the mouse you’re using and configure the settings you’ve set up for it. At other times, it can be a driver issue that is making it impossible for the mouse to work properly, leading to error messages like this one.
In some cases, it could just be Synapse that’s at fault in one way or another. Long story short, there are a lot of potential reasons for this annoying issue. Butt on the bright side, there are a lot of potential solutions as well.
A solution that tends to work for a majority of those that are using wired Razer gaming mice while encountering this problem is to simply unplug the mouse and plug it into a different port. Other solutions also include updating all the Razer mouse-related drivers stored on the computer to make sure they aren’t outdated and problematic. This is another solution that tends to work for a lot of users.
Lastly, there is one solution that’s a little more extreme but sure to work in almost any case.
This solution is to remove Synapse from the computer, along with absolutely every file related to the program which might stick around even after the software’s uninstallation. Now remove all the Razer mouse drivers you’ve installed as well.
Reinstall Razer Synapse after this, and then reinstall the latest version of the drivers which you deleted too. The error message should no longer be displayed by Synapse again after users set up the application and related drivers before trying to use the mouse again.