The HyperX QuadCast sounds excellent right out of the box and is a go-to microphone for every Twitch streamer and YouTuber. It comes with great sound quality and the little nobs on its help in controlling, and muting the sound whenever and however you like. But with all these excellent features, it has some issues, whether it’s the sound quality itself or disconnecting randomly while recording something. The red button is an indicator if the power is going into it or not.
In this guide, we’re going over some troubleshooting tips to help you fix HyperX QuadCast s turning off.
Fixing HyperX QuadCast S Turning Off:
1. Identifying the Issue
This issue has been a known one throughout the community and in various forums. People have reported that it not only randomly stops in discord, but it also stops working and turns off while recording any piece of audio. There are no patterns to follow, to see when it happens or when it doesn’t, it’s completely random. If you check Windows for hardware change notifications, there’s nothing and sometimes, the device’s LED also indicates it’s working, but in hindsight, it doesn’t.
2. Checking USB Devices
Try checking out the USB devices by going to Device Manager, then Human interface devices After that, turn this setting off, “Allow the computer to turn off this device to save power”. Windows sometimes do it to save power going into your peripheral, which can cause a sudden hiccup in power, and ultimately, the peripheral stops working.
3. Unplugging Other Headsets
Check if other headsets are plugged into your PC or not and whether their mic interfering with your HyperX quad cast’s mic. Oftentimes, the headset mic gets put to the default setting, even if you deselect it. This is how windows operate, they try to mess things up whenever there’s a new update.
4. Scanning PC with Antivirus
Sometimes, the USB drivers mess things up. Usually, a virus tries to penetrate through important files to get the PC on its knees. Try installing an Anti-Virus and scan your PC thoroughly. After that, completely reinstall your USB drivers. You can install a third-party app that is called NGenuity app made for HyperX products. Look into its settings and try to play with it for some time.
5. Changing USB ports
If that doesn’t work, then try changing the USB ports. Try forcing your Windows to reinstall drivers and rediscover your device as new hardware. This resets everything in your windows, and completely installs new drivers, replacing the old ones.
Hyperx Quadcast is an entry to the mid-range microphone with sturdy build quality and RGB lightning. They tend to get a bit shaky at some time, with their drivers and third-party applications. The disconnection issue of this microphone has no real reasons, and the causes can be multiple. Troubleshooting it the right way will help you find the problem. So, don’t panic when trying to find the cause. The headphone jack could also be a culprit in this issue. Always try to find the issue at the software level first because windows find it amusing to mess things up.