Side buttons can be a great addition to your gaming mouse as they add extra commands that you can perform using your right hand. However, it can be quite frustrating when these stop working altogether.
Talking about this, plenty of players have been found complaining about their Razer Viper Ultimate side buttons not working for some reason. If you have experienced the same issue at your side, then we have some solutions that should be able to get your issue resolved. So, without any further ado, let’s have a look at these fixes:
Razer Viper Ultimate Side Buttons Not Working
1. Check the Synapse Software
If you are having a hard time getting your side buttons to work, then we strongly advise that you start with checking your Razer Synapse software. It is possible that your mouse side buttons haven’t been programmed to perform anything.
If that is so, then you will have to manually set the action that each of these buttons perform. Likewise, having an outdated software may also cause certain bugs to surface. To fix these, you have to make sure that you run the latest version of the program on your computer.
2. Restarting Your PC
There’s a chance that the issue might be caused because of some issue with a Razer process running on background. In such cases, it is recommended that you restart your PC. This will restart all of the processes, along with reconnecting your mouse.
Once your PC boots, ensure that you have a profile active and set up on the Razer Synapse before testing out the side buttons.
3. Firmware Issue
Another reason why you may have the side buttons acting up on your mouse could have something to do with your firmware. More specifically, if your firmware’s bugged out, you will have to ensure that you reset your firmware.
Just in case, also try installing the latest version of the firmware on your Razer software.
4. Seeking Professional Help
If you haven’t had any luck so far, then you might have a fault with the device’s hardware. Though before you decide to just throw away the product, you can still try getting in touch with the support team. They should have an idea on what may have caused your side buttons to malfunction.
But if you’re still experiencing the same issue, then we highly suggest that you get the device replaced or repaired after getting it checked.
The Bottom Line:
Side buttons not working on the Razer Viper Ultimate can be an annoying issue to deal with. Though we recommend that you check whether you have even programmed these buttons using the Synapse software to perform any particular task. Chances are that these buttons might have been inactive on the profile that you have currently set up.