Razer Synapse is a widely used program with the basic purpose of giving users the ability to be able to manage and customize their Razer peripherals connected to their system. The software contains different tools which give you more accessibility and feature over your peripherals.
How to Fix Razer Synapse Not Detecting Orbweaver?
Quite a number of users have been seen experiencing different issues with their Razer software. Most of them mentioned how the Razer Synapse is not detecting Orbweaver. As a result, they aren’t able to customize their keypad using the software.
If you have found yourself in the same boat and are wondering how you can resolve the problem, then we highly suggest you keep on reading. Today, we will be taking a look at the most effective troubleshooting steps on how to fix the issue. All of them are mentioned down below:
- Try Changing USB Port
One of the quickest ways on how you can troubleshoot the issue is by trying and changing the USB port of the program. It could be that the port in which you have plugged in your gaming keypad is not working at the moment.
If that is so, then you can try changing the ports. Your PC should have multiple USB ports on the front as well as on the backside (on the motherboard tray). You can try connecting to each one of them individually and check if any one of them works.
- Try Removing the Razer Device
A bugged-out device could also be the reason why you are facing this issue. If that really is the case, then you will have to access your device drivers by opening the device manager on your computer. You can either use the Windows search feature or locate the device manager through the Control Panel.
Once you do, you will have to locate your Razer device which is currently not working. Simply remove the said device’s drivers from your computer by going to its properties. Afterward, you can try restarting your PC which should make Windows reinstall the drivers again.
- Reinstalling Software
If you haven’t had any luck fixing the issue so far, then the next step we’d recommend you try is to reinstall the whole Razer Synapse software. What you will need to make sure in the process is that you will have to delete any files that may be related to the software from your computer.
More specifically, you will have to delete any saved settings, or temporary files from your computer right after you uninstall the software. We also suggest that you give your PC a restart before you try downloading and installing the latest version of the software.
- Port Not Supported
For a large number of users, the reason why they weren’t able to fix the issue was due to the fact that they have a really old type of USB Port on their system. The problem was that the device did not recognize the port as it simply does not support it.
Hence, it is also possible that you are currently using a very old system, featuring ports that do not support your device.
- Additional Troubleshoot
If the issue still persists, then you can try troubleshooting the issue in the following manner which should prove most effective:
- Uninstall Synapse software.
- Go to your Device Manager, where you will need to remove all the Razer devices.
- If possible, use software like CCleaner to clear out any temp registries.
- Restart your system.
- Download and install the latest version of Synapse.
The Bottom Line
This article had all the instructions that you will need in order to be able to troubleshoot and ultimately fix the issue. Be sure to read through the article so you don’t miss out on anything important. In case you still weren’t able to fix the problem, then you can try contacting customer support for additional help on the matter.