The Razer Blackshark V2 is a great headset that comes with a range of benefits through which users can enjoy getting an incredible audio experience. However, there are still certain issues that are known to occur when using these headsets.
Regarding this, some users have mentioned experiencing a problem with their Razer Blackshark V2 X not being detected. If you are also someone who is struggling with the same issue, then this article should be of great help to you! Using the article, we will be listing some of the most effective solutions on how you can fix this. So, let’s have a look!
Razer Blackshark V2 X Not Detected
1. Device Might Not Be Supported by Razer Synapse
The first thing that you will need to check if your headset isn’t being detected is to confirm whether the model is officially supported by Razer Synapse. Even though the software is fully owned by Razer, there are still certain Razer products that aren’t really supported.
You can inspect the official supported devices list by going to Razer’s official site. In case you can’t seem to locate your model on the list, then you will have your reason why it isn’t being detected.
2. Updating Synapse
There are multiple versions of Synapse, each one of which increase the list of products that they support. In case you have been using the Razer Synapse 2, we recommend upgrading to Razer Synapse 3 to see if that works.
Apart from that, you can also try updating your device in general which should also help. To check for updates, you can use the Razer Synapse application, or simply download and install the latest version of the app through the website. Either way, the update should install.
3. Changing Your USB Port
A common culprit behind a headset that isn’t being detected by the computer is oftentimes a bugged-out USB port. Although this shouldn’t be that big of a problem, it can still be quite annoying to have a certain USB port suddenly start to act up.
At times like these, it is strongly preferred that you try using any other USB port. There should be multiple USB ports located on your computer. Just in case, we recommend connecting your headset to each one of them.
4. Updating Drivers
Having outdated drivers installed on your PC is also another reason why you may end up facing this particular problem. Luckily, Windows offer a very easy way through which you can install driver updates to any device.
All you have to do is to access Device Manager on your PC. Under this window, go to the Devices tab and locate your headset. Right-click on the device and click on “Uninstall.” Once the device successfully uninstalls, try restarting your PC while reconnecting your headset. As soon as the headset reconnects, Windows should automatically detect a new device and will proceed to download its drivers.
5. Hardware Fault
If you are still experiencing issues with the headset despite the fact that you have checked whether these are supported by Razer Synapse, then there’s a good chance that you are dealing with some kind of hardware fault.
If that really is so, then you won’t be able to get anywhere by just messing around trying to troubleshoot. Instead, the issue could even be beyond repair due to which the headset might be in need of a complete replacement. As a last resort, you can still try getting in touch with your customer support team.
The Bottom Line:
Is your Razer Blackshark V2 X not being detected by the Razer Synapse software? Even though these devices are designed by Razer, it is possible that your device might not be officially supported by Synapse. In such cases, there is nothing that you can do on your end as the device won’t work with the tool.
You can still try using the Windows sound control panel in order to configure some settings of your headset.