While there’s no denying the fact that wireless headsets can prove to be quite handy at times, they still can suffer from pairing problems which can be frustrating. Regarding this, the Razer Blackshark V2 Pro has had a lot of queries over the past couple of months. More specifically, users have mentioned how their Razer Blackshark V2 Pro is not pairing to their device. If you are also someone who has been facing the same issue, then here are some things that you can try to get it fixed:
Razer Blackshark V2 Pro Not Pairing
1. Update Firmware
Having outdated firmware on any of your devices can be one of the first reasons why it may start acting up. The point of getting firmware updates in the first place is to ensure that your device remains up to date and bug-free.
So, if you are having problems pairing your headset to the computer, then you will have to make sure that you are running the latest version of firmware on your headset. Luckily, Razer provides an automatic firmware updater tool that should install the update for you.
2. Restarting Devices
Oftentimes, the problem with pairing your device is simply caused by a minor bug. In such cases, simply restarting the device and attempting to pair it again should be enough to resolve the problem.
Though in your case, we recommend that you restart both your headset as well as the device that you are trying to pair it with. Once both these devices have successfully rebooted, then you can move on to pairing these devices again as this should no longer be a problem.
3. Not Using Any USB Hub Or Extension
Even though these headsets are supposed to be wireless, they still come with a USB dongle that needs to be connected to your PC. While using a 3rd party device, such as a USB hub or an extension shouldn’t pose a problem, we still recommend you try not using any such devices.
Instead, we strongly advise that you try running the headset while directly connecting the USB dongle to your computer. This way, there shouldn’t be any type of issues that may have been caused because of a fault with your extension or USB hub.
4. Checking Razer Processes And Applications
Another thing that you should most definitely check while attempting to maintain a connection with your headset is all the Razer processes and applications currently running on the computer. Any of these processes may have started to act up all of a sudden.
In any case, you can try restarting all these Razer processes and re-plug the USB dongle before attempting to pair your headset again. Alternatively, you can try restarting your whole computer which should also be able to start these processes again.
5. Maintaining A Proper Connection
A common reason why headsets often run into pairing problems is because of connection issues. For instance, either your USB dongle or the headset may not be connecting like they are supposed to because of some interference.
You can try plugging the dongle onto any other USB port while making sure that you have inserted it correctly. Likewise, ensure there isn’t any kind of other interference that may cause your headset to not connect.
6. Contacting Support
If the issue still seems to persist, then it is likely that you might be facing a more technical fault with the headset. But before you reach any conclusion on your own, the last thing you can do is to get in direct contact with the support team. They should have a better idea of what may cause pairing problems with the headset.
The Bottom Line:
One of the most annoying things to deal with is having a headset like the Razer Blackshark V2 Pro not pairing to your device. Luckily, these types of issues is mostly the result of some minor bugs which you should be able to easily get rid of.