When it comes to buying peripheral devices, Razer is one of the leading brands that offer a lot of products that you can go for. Furthermore, their headsets are one of the most popular options to go for, with the Razer Blackshark V2 being a popular choice. However, we have been hearing various users complain about their Razer Blackshark V2 Pro sidetone not working. This is why today; we will be exploring all the possible reasons why you could be facing the same issue on your end. So, without any further ado, let’s get right into it!
Razer Blackshark V2 Pro Sidetone Not Working
1. Possible Software Bug
There’s a good chance that you might simply be facing a software bug. According to many users who have experienced the same problem in the past, they mentioned how the sidetone will only work if the volume’s dial is set to the maximum value.
While there’s no particular reason why you have to set it to the max, the only logical reason why this may happen is because of a weird bug that should be fixed through a few patch updates.
2. Issue With Wireless Unit
In case you have a wireless unit, then chances are that you might be facing problems with the sidetone because of that. There seems to be a fault that usually comes only with the wireless variant of the model.
What’s even worse is that there is nothing that can be done to fix such problems as reported by plenty of users. Still, you can try further troubleshooting the problem as this might not be the case for you.
3. Configuring Synapse
If you are using Razer Synapse alongside your headset, then you might have an issue with the software’s configuration. As Synapse is responsible for configuring your headset device, if you have messed up any of its settings, then your headset may start acting up.
We recommend that you start with setting up Razer Synapse on your device and trying to properly configure your headset. However, if you don’t have an idea about what you should be doing, then the best course of action might be to reset all of your settings. This will restore everything to factory default.
4. Plugging Headset into A Different Port
As simple as it may sound, trying a different USB port can often work wonders for your peripheral device, especially when using a headset. Oftentimes, a certain USB port may start acting up without any particular reason.
When that happens, you should try unplugging your headset and trying to use any other USB port found on your computer. Your computer should automatically detect the headset after which it should start working again.
5. Faulty Device
Unfortunately, we have seen plenty of cases where such an issue was the result of the user getting a faulty unit of the headset. If you haven’t been able to resolve the problem yet, then this leads us to believe that you may be dealing with a faulty device.
Even more so, it usually isn’t possible to fix a faulty device as it comes with some sort of fault with its components and how it was manufactured. So, the only option that you can opt for is a complete replacement of the product.
6. Getting It Repaired
You can take your headset to any local repair shop and ask them to perform a thorough check on the headset. In this way, they should be able to troubleshoot and let you know why the headset’s sidetone has not been working.
The Bottom Line:
It can be quite frustrating to have your Razer Blackshark V2 Pro sidetone not working. While this can be caused as a result of both hardware and software fault, we still suggest that you try troubleshooting every possible thing that you can which may end up leading to a quick fix. If you’d like to know more about how you can troubleshoot, simply read through the article above!