As is the case with all other online games, the first thing you need to do to get involved is to create your own individual account before you can play.
The purpose of this is so that each player will have their own unique ID that can be tracked and monitored at any point. In game, this will show up in the form of a unique name so that other players can tell eachother apart with ease.
In addition to that, each account will have a security code attached to it (though we would know it as a password). The purpose of this is to make sure that you and only you can get into your account. Because of this security feature, players will have to log in every now and then as a way of proving their identity.
In recent times, many of you have noticed that you simply can’t log in and are instead getting an error message that says: “Sorry your account is inactive and may not login”. Today, we are going to try and get to the bottom of this problem.
Fortnite Sorry Your Account Is Inactive And May Not Login?
In the last few months, this problem seems to be becoming more and more common. Players can even be in-game sometimes only to get disconnected and to get this error message instead.
Then, when they try to log in again, they will inevitably be told that their account is “inactive” and that you can no longer log in. It’s maddening, but there are a few simple explanations for it.
For quite a few people out there, they will be getting this message only because they have been using someone else’s account for the last while to play the game. If this person then stops letting the account be used, you will get this error message every time you try to get in.
However, there are also a few other causes for the problem which give you a pretty good chance of getting it all fixed again. In the net few segments, we are going to run through some tips that can help you out.
1. Try Resetting Your Account’s Credentials
One of the first things to learn about online gaming is that things will every now and then just glitch out entirely for no reason. This can also happen with accounts. If you can’t think of any reason why you would have had a ban or anything like that, the best step to take is probably to just reset the credentials on your account.
To begin with, try changing up the password to something entirely new and unique. On top of that, it is also worth changing up a few other details, including your username. For some of you, this will be all that it takes to get everything working again.
2. Make Sure That You Are Not Banned From The Game
Another common reason for people being locked out of their accounts is that they have done something which has caused them to receive a ban. This can range from abusive language to suspicious activity on their account. Unfortunately, there isn’t all that much you can do about a ban.
But, what is very annoying is when an account will be banned for something that wasn’t the user’s fault – for example, if their account was hacked. In these cases, your best chance is to get in touch with the support team to appeal your case.
In many instances, you can get the ban reversed if you are being truthful and haven’t broken any of the rules. We’ll explain how to do so in the following step.
3. Get In Touch With The Support Team
If resetting your credentials didn’t do anything to resolve the problem, then your last remaining course of action is to get in touch with support. Though they are currently overwhelmed with the number of requests coming in, they may be able to reverse the ban if you haven’t done anything to deserve the ban.
In some cases, it may well turn out that your account wasn’t banned and that there has just been an error somewhere along the line. In these cases, you should be able to get back up and running again in no time!