4 Fixes For BenQ Monitor Headphone Jack Not Working

benq monitor headphone jack not working
benq monitor headphone jack not working

There’s not much point in your monitor having a headphone jack if it just won’t work. Many people have run into problems like this with their BenQ monitor. While these devices are usually quite reliable and a popular choice among many users, certain issues like the one we’re about to discuss can make them annoying to use at times. So, if you’ve run into problems with your BenQ monitor headphone jack not working, try out the solutions we’ll list in this article to resolve this problem.

How to Fix BenQ Monitor Headphone Jack Not Working

1. Use An HDMI Cable

An important thing to remember about monitors is that they can only provide sound depending on the cables you use. Originally, there were lots of cables with different functions. Some of these provided visuals in different variations. Other cables provided sound and other features instead.

But, that’s not an issue in modern days, because HDMI takes care of all these things at once. Make sure you’ve connected your device to the BenQ monitor through an HDMI cable. If you have and it still won’t work, move on to the other solutions. Make sure that the audio output is also set to HDMI on all devices involved so that there are no issues.

2. Default Speakers

The settings might be interfering with your headphone’s functionality. To make sure whether or not this is the case, head to the control panel and enter the sound menu. In this menu, try to find the device you’re trying to connect to the BenQ monitor and then set it as the default. Restart the system after doing this and try to play anything with audio. It should work without any issues from here on out.

3. Audio-In Jack

Lots of BenQ monitors have two audio jacks installed in them. Both of these perform a different function and aren’t interchangeable, meaning you’ll have to utilize both if you want the other to work. One of these jacks is for the headphones, while the other jack is for “Audio-In”.

This jack is responsible for feeding the monitor audio, which it then outputs to the user. To use this jack, you’ll need to get a 3.5mm audio jack plug and use it for the “Audio-In” jack. Once it’s all set up, the issue should be resolved.

4. Broken Jack

Inspect your BenQ monitor’s headphone jack to see if it has any scratches or irregularities on it. The reason why it isn’t working maybe because it is damaged. If that’s the case, you’ll have to call in experts to repair the whole thing.

A replacement might also be possible, but consider letting someone with more experience check on your device before wasting money on new parts. Once they take a good look at what’s wrong, they’ll be able to give you the perfect solution for your faulty headphone jack.

2 thoughts on “4 Fixes For BenQ Monitor Headphone Jack Not Working”

  1. Your solutions don’t cover how the jack can seem to not be working because you’re trying to hook it up to speakers while also using the HDMI to connect to the video or picture source. The issue is that the monitor won’t read the HDMI and audio cable at the same time. If you are hooking the monitor to a laptop, you need to hook your speakers to that. For a DVD player, you need to use the traditional RCA 3-headed DVD cable, only using the red and white jacks on the DVD player for its audio. Then you get an RCA to 3.5mm adaptor ($2.50) to connect the red and white cords from a DVD player to an audio cord for speakers. The HDMI is connecting the picture to the monitor and the RCA cord is connecting the sound to a speaker set.


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