The Astro Mixamp is a device that is ideal for most gaming enthusiasts. It has a lot of built-in audio features which were designed with the experience of gamers kept in mind, allowing them to easily use all of the said features to get the very most out of the device and enjoy their experience with gaming to the fullest.
Perhaps the best part of all about the device that it’s made in partnership with professional players and developers to make it an ideal device for gaming.
In short, the Astro Mixamp is a pretty handy audio device, which actually improves more and more thanks to firmware updates available for it on the official Astro website that are released regularly. However, said updates don’t always go as smoothly as intended.
If you ever try to perform a firmware update on your model of the product but the update client provides the error message that no device was detected, there’s obviously something wrong. That said, it isn’t anything too bad to be impossible to fix. Try any of the 4 solutions listed below and at least one of them should help get rid of the error.
How to Fix Astro Mixamp Firmware No Device Detected?
- Old Generation Astro Mixamp
There are some specific types of Astro Mixamp that aren’t eligible for firmware updates. These are the older versions that run well, but cannot be updated. Whenever you try to perform a firmware update on them, the update client will just display the no device found error message because the Astro Mixamp that users have plugged in isn’t supported anymore.
The reason why this particular reason was listed before all else is that it’s the most common cause for this error. Make sure that this isn’t the case for you either. An official list of the Astro Mixamp versions compatible with firmware updates can be found on official Astro sites. Make sure that your device is one of these, otherwise, you’ll either have to continue using this one as it is or get a newer version if firmware updates are a must for you.
- Change Port
One very simple solution that might work is changing the port in which the Astro Mixamp is plugged. Open up the firmware installer and then try to see if the no-device detected error message is being displayed like always. Now just unplug the Mixamp and connect it to the same port or try a couple of different ones in which it fits.
This should allow the system as well as the update installer to recognize it immediately as long as the steps in the previous solution were followed and the user’s version of the device is in fact compatible. If this didn’t work either, there are a couple of other simple solutions to try as well.
- Try a Different Computer
Something which can be tried is trying to update the firmware of the Astro Mixamp on a different computer as opposed to the one you’re currently trying to update on. Just find any computer, whether it be at work, at a friend’s house, or even a spare computer that users might have lying around at home.
Now download the Astro firmware update installer on this computer and try to get your Mixamp updated through it. If the update works properly this time around, connect the device with the initial computer and it should now be working without any issues.
- Update Astro Mixamp Drivers
One very common reason for a user’s device and especially the firmware update installer not recognizing the Astro Mixamp is outdated or incorrect drivers. This is a big problem in most cases, but luckily it’s very easy to solve in just a few simple steps.
That said, all that needs to be done is using your internet browser to go to Astro’s official site, specifically the menu where all the different driver download links are available. Now just install the latest version of the drivers that are compatible with your specific Astro Mixamp and try the firmware update again. It should work perfectly this time.