The Razer Nari is a great headset that can enhance your overall gaming experience by ten folds. It has superior sound quality and fits comfortably over your ears. You can use this headset for a long time without feeling much pressure on your head and ears. So, it is recommended that you buy Razer Nari if you use your computer system for long gaming sessions.
A lot of users have been reporting issues with their Razer Nari mic, either it won’t even get picked up by your computer system or keep disconnecting again and again. This can be quite annoying when you’re trying to grind competitive ranks. Here are some fixes that might help you to sort out this problem.
How to Fix Razer Nari Mic Not Working?
- Check Configurations
Some users complained that this issue happened after they updated their windows. If you’re in a similar situation then these steps can help your fix this error.
First of all, you have to open up your Razer Synapse. From there navigate to your headset settings and open up the mic tab. Here you’ll have to check whether or not the Ambient Noise Reduction box is enabled. If it is not then we recommend that you go ahead and enable it.
After enabling it you have to go to your windows settings and open up sound options. From there you have to ensure that Razer Nari is selected as your default recording device from the recording tab. If that still does not fix the issue then you can go ahead and open up your advanced recording settings and change the default format. After that click ok and that should take care of your Mic problems.
- Firmware Updates
The majority of times users forget to update the firmware for their Razer Nari device. Making outdated firmware the primary cause for this issue. So, if you’re having similar issues then it is likely that you’re on an outdated firmware as well.
In which situation you need to open up your web browser and go to the Razer official website. From there download the firmware updater for your specific device and put in all your device details. It will start checking if there are any updates available. After it is done searching you have to install the latest version of firmware by following the instructions mentioned on the screen.
After the firmware is done updating you can go ahead and reboot your computer system once and try using the mic when it boots back up. Your issue will most probably be fixed at this point.
- Reinstalling Synapse
Another very common reason for this issue is bugs in your configuration tool which is why your mic is not working like you want it to work. In which situation the only thing you can do is reinstall Synapse. To do so, just go into the control panel and remove Synapse from the list of programs. After that reboot your PC once and remove any razor system file you can find. Once that is done reboot your computer again.
After the system boots up you can go ahead and install the latest version of Synapse 2 or 3 depending upon your preference. However, now you will have to configure all of your Razer devices again. Which can take quite a bit of time if you mainly use Razer equipment with your computer build. After going through the configurations, you can check whether or not your Nari microphone is working properly.
- Ask Razer
Lastly, if nothing seems to work then your best bet is to ask Razer’s support for help. Explain every detail regarding your issue along with every troubleshoots method that has not worked out for you. The more information you provide, the easier will it be for them to pinpoint the error and sort out the problem at hand.
Some users have mentioned receiving a test account from Razer, which they logged into using the Synapse program and suddenly the microphone issue disappeared. However, switching back to the old account brought back the issue. So, make sure to send Razer an email or open up a support ticket on Razer forums to receive help from trained professionals.