SteelSeries manufactures one of the best gaming products. People all over the globe buy their products and are satisfied with the product quality. However, some of the users of the SteelSeries faced charging issues in the Arctis 9X. Therefore, all the possible ways to diagnose the SteelSeries Arctis 9X not charging issue are listed below.
Steelseries Arctis 9X Not Charging
Many users of the Steelseries Arctis 9X faced the charging issue. The users mentioned that the SteelSeries Arctic 9X does not charge and they were very annoyed because of this issue. Moreover, the frustrating point is that most of the users ran into this problem soon after buying these headphones. Thus, if you are amongst the users who also ran into the charging trouble then follow the steps given below to troubleshoot this problem.
1. Power Reset Button
The power reset button is located on the left side of the headphones and right next to the microphone. It will reset the headphones and by pressing it this problem should fix. Therefore, take a pin and press this button for a while to troubleshoot this problem.
On the other hand, if the power reset button is not the case then all you have to do is to inspect the cable of the headphones. It is because, if the cable is defective then this problem will show up. If the cable is the reason contributing to this problem, then replace the cable with a new one from the nearest mobile accessories store.
Aside from the cable, you can also run into this problem if the adapter of SteelSeries Arctis 9X is faulty. Many users ran into this problem due to the adapter. Thus, if you are among those users then all you have to do is to replace the adapter to fix this problem. If you run into this problem soon after buying these headphones then claim the warranty, and the company will replace the adapter free of charge. Furthermore, you can also buy an adapter from the nearest gaming store.
On the other hand, you can also face the charging problem with the Steelseries Arctis 9X if the switch or the plug is not working. This problem can be resolved easily by using a different switch or by fixing the old one.
5. Charging Point
The charging issue can also show up if the charging point of the headphone is damaged. As we know, these headphones are very delicate. Hence, if this is the case then you can fix this problem easily by calling the experts in the nearest store of SteelSeries. By doing this the company will fix this issue.
You can also run into this trouble if the battery of the headphones is damaged. If this is the case, then replace the battery from the nearest store to troubleshoot this problem.
The wiring inside the headphones can also be a reason behind this problem. Thus, to troubleshoot the charging issue inspect the wiring and if you find any loose joints then fix them. Moreover, if the wiring is defective call the SteelSeries customer care center and they will fix this issue for you.
When your headphone is plugged in, always check the lights first. It is because sometimes the headphone is charging but the lights are not illuminated. For this reason, always wait for approximately 7-hours and then check if the headphone is charged or not. If the headphone is charged after seven hours, then the lights are defective and the fix is to replace the lights.
All in all, these are some reasons that can contribute to the SteelSeries Arctis 9X charging problem. Hence, if you run into any of these problems then all you have to do is to read this article carefully. By doing this you will be able to troubleshoot the charging problem easily. On the other hand, if you cannot diagnose the problem even after reading this article then in this case call the experts and they will fix this problem for you. Moreover, always claim the warranty if you run into this problem soon after buying these headphones.