SteelSeries products are used for gaming purposes. People love the quality of their products all over the globe. The battery life and the sound quality of the SteelSeries Arctis 9X are amazing as reported by the users of this model. However, the users faced a reset button issue while owning these headphones. The users complained that the reset button does not work. For this reason, a detailed guideline is given below to troubleshoot the SteelSeries Arctis 9X reset button not working problem.
SteelSeries Arctis 9X Reset Button Not Working Problem
The users of SteelSeries complained about the reset button, that it does not work. This problem is quite common in the SteelSeries Arctis 9X. Therefore, if anyone is facing the same issue then follow the steps given below to fix this problem.
1. Right Location
The reset button is located on the left side of the headphone and right next to the microphone. Thus, it is important to know the exact location of this button or else there are many holes in the headphones. As a result of these holes, you will not press the correct button and the reset mode will not work.
2. Use of Pin
After you know the right location of the reset button all you have to do is to press it. For this purpose, you should have a pin because the reset button is located inside a very tiny hole and you can only reach it with a pin. On the other hand, if you are trying to reach that button with something thick then the reset button will not work.
3. Engaging Problem
Moreover, you can run into this trouble only if the reset button is not engaged properly. Simply put, if the reset button is dislocated then this problem will pop up. For this reason, all that has to be done is to open the headset and fix the location of the reset button. However, contacting the company is a better option because they will fix this problem easily without damaging anything else.
4. Wiring Problem
Aside from the wiring problem the users of SteelSeries Arctis 9X can also run into this problem if the wiring of the headphone is defective. After inspection, if you find that the wiring is defective and the current is not passing then all you have to do is to replace the wiring and the problem will be fixed.
The battery is the main source that delivers current to all components of the headphone. As a result of it, the headphone becomes functional. Thus, if the battery of the headphone is dead then the reset button will not work. If this is the case, then all that has to be done is to charge the battery first. After doing this the reset button will work. On the other hand, if the battery is defective then replace the battery and this problem will be fixed.
Timing plays a major role in all parts of life. Therefore, you can run into this problem if you do not press the reset button for the time that is recommended by the company. The company recommends pressing this button for approximately five to seven seconds. By doing this problem should fix.
7. Call the Experts
On the other hand, if you cannot fix the problem at home then you should consider contacting the experts working in the SteelSeries company. It is because they will fix this issue for you without damaging any other thing inside the headphone.
These are the reasons that can contribute to this problem. Therefore, if you also run into this problem then read this article carefully to troubleshoot this problem. On the other hand, if you cannot fix this problem then contacting the experts working in the nearest customer care center is the only option left. Moreover, always claim the warranty of the headphones if any problem pops up. It is because the company will fix the problem or replace the headphones for free.