The Astro A50 is a headset filled with all kinds of different features, one of which is the Dolby button that is located directly on it. Once pressed, this button allows users to enable the Dolby digital sound signals to their headset, changing stereo sound to surround sound.
But if this button doesn’t turn on as intended, then neither does the feature that’s associated with it. That said, here are some very simple solutions for all those that can’t get the Dolby button to work on their Astro A50.
Astro A50 Dolby Button Won’t Turn On
- In-Game Settings
One rare solution but one still worth trying for this problem is to mess around with the in-game settings of whatever game you’re playing. It could be that the Dolby button is working perfectly on the Astro A50 headset but users don’t know this because the game isn’t providing them with the correct output. That said, an important thing to keep in mind is that the button doesn’t do its job until the game being played allows it to.
Simply go into the in-game settings and then locate the menu with options related to audio. From here, locate the specific option that allows users to change the specific type of sound being outputted. Change this to surround sound and then try to turn the Dolby button on again. Now play the game to check if it is working properly. If it isn’t try out the other solutions given below.
- Open the Headset/Get the Headset Fixed
If the Dolby button on your Astro A50 headset won’t turn on at all because it is stuck somewhere and won’t move regardless of how you push it, there’s obviously something blocking it. The solution for this is easy enough. Just use the correct tools and try to open up the headset from the side of the Dolby button. Now clean up the inside from this section properly, and ensure that there are no problems with it.
Doing so should be quite easy, but it isn’t recommended for all users to try. If you aren’t completely sure that you’ll be able to properly clean up the Astro A50 from the inside without damaging it, there’s the option of taking it to an expert and getting it fixed from them instead. This is the easier and more recommended approach to this specific solution.
- Perform a Hard Reset
If there’s nothing wrong with the Astro A50’s Dolby button and it isn’t stuck in any way, there could be some changes made to the headset which are causing the button to not turn on properly. These changes can easily be reverted and the problem can be fixed by performing a hard reset.
Doing so is quite simple and isn’t something that’s problematic at all, as it won’t damage or tamper with the Astro A50 in any way other than reverting it to its default state. Just hold the Dolby button along with the game side of the Game/Voice balance button for exactly 15 seconds and release it afterward to perform the hard reset.