Turtle Beach Recon 200 headsets are used by many users for their gaming stream to get high-quality audio. The headset is quite useful for gamers during their streams. If you are experiencing difficulties with the mic when using the Recon 200 headsets, then this indicates a mic issue. Therefore, it is necessary to troubleshoot the issue as soon as possible so that you can communicate easily with your friends.
Troubleshooting the Turtle Beach Recon 200 Gen 2 Mic Not Working Problem
1. The Headset Is Charged/Powered On
One thing to know about the Recon 200 Gen 2 is that it comes equipped with a rechargeable battery. As a result of your battery getting drained out, you may still be able to use the headset for game audio, with the microphone not working at all unless it’s powered back up.
This is why if you wish to keep your headset working at full capacity, you should ensure to keep the device charged at all times. You may make use of a USB wall adapter for charging the headset, or directly using the console for the charging purpose.
2. Mic Is Unmuted/Mic Monitor Is Working
The mic needs to be unmuted to be used. Thus, to unmute your mic, flip the mic all the way downward. You should hear a tone when it’s unmuted. Similarly, you can use the lower volume the dial through which you can raise volume. Try speaking into your mic. If you are heard in the chat, then your mic problem is solved and if you are not audible in the chat, then there is an issue in your mic, and you need to change it as soon as possible.
3. Check If The Headset Works with Other Devices
Furthermore, when you are using it with a smartphone, plug the headset into it. Then, make a test call. You need to make sure to keep the smartphone or device either covered or in a pocket during this test. If you can hear clearly during this test call, then the mic is functioning. On the other hand, if no one can hear you even after doing this then there is an issue with the mic of your headset.
4. Device And Game Settings Are Configured Correctly
On the other hand, if the headset works well with another device, the issue may not be with the headset itself.
First, check the audio settings for the device/platform you are using the headset with.
For PC:
- Right-click on the speaker icon on the Taskbar, and then select “Open Sound Settings”.
- Check that the output and input devices are both listed as the headset.
For Mac:
- Click the Apple menu, and then select System Preferences >> Sound.
- Check that the Input and Output devices are both listed as the headset.
For PS:
- Go to Settings >> Sound >> Audio Output >> Output Device
- Select Controller Headset for Output Device
- Go to Settings >> Sound >> Volume >> Headphones
- Set Volume Control (headphones) level to Maximum
- Adjust your microphone levels by going to Settings >> Sound >> Microphone >> Adjust Mic Level >> Microphone Level
If all the above issues are not monitored in your headset, then there is an issue in your headset. In this case, contact technical support by emailing them and they will reach you back with the solution.