There is no denying that SteelSeries is one of the leading brands when it comes to providing gaming peripherals. However, as durable as their devices are, they can still run into all sorts of issues. Talking about this, a concerning complaint that plenty of users have made regarding the SteelSeries Arctis 9X is that the mic is not working for some reason. In case you are also someone who is facing the very same issue, then you have come to the right place! Here is everything that you should know about fixing the problem:
SteelSeries Arctis 9X Mic Not Working
1. Allow Microphone Permission
In case you notice your microphone to not work with certain apps, then it is possible that you might not have given it the required permission to run in these programs. More specifically, you will have to allow your microphone access to these apps by configuring your Windows settings.
Go to your Privacy settings and navigate to Microphone privacy settings. Under these settings, there should be an option labeled “Allow apps to access your microphone.” Just make sure that you have this option enabled. If you make your way down, you should be able to see another option for which apps can use your microphone. Ensure that you have all the apps selected.
2. Reset Your Headset
Unlike all the other headsets that you can get, a great thing about the SteelSeries Arctis 9X is that it comes with a physical reset button. Pressing down this button will successfully help in resetting all of your headset’s preferences to factory default.
To fully reset your headset, all you have to do is to press the button found on the left earcup. However, it is worth mentioning that this button can only be pressed using a paperclip or similar piece of tool.
3. Selecting the Right Input Device
Another reason why your mic may not have been working is because of a different input device selected on your computer which is serving as your microphone as well. If that is the case, then you will have to go to your sound control panel.
Under the input devices, you should be able to see a bunch of devices that can be used as input devices. Make sure that you have your headset’s mic selected as the main input device. We also recommend that you hit the properties of the device and make sure that it is set to a higher volume.
4. Updating SteelSeries Software
Having an outdated SteelSeries engine can also cause certain issues to pop up which is why we always recommend that you keep the latest version of the software installed on your computer.
To update the software simply access the SteelSeries official site and attempt to update. Likewise, we also recommend that you update your audio drivers to the latest version which should further make sure that you don’t face any kind of issues.
5. Faulty Mic
If you have tried all the above-mentioned steps but still didn’t have any luck in resolving the issue, then it is highly likely that you might be dealing with a faulty mic. Though before you are sure of anything we recommend that you at least try switching the headset and plugging it into any other device than your computer.
If the mic still isn’t working, then there’s some sort of hardware fault inside the mic. In this case, your only option is to get a dedicated mic or to get a new replacement headset.
The Bottom Line:
SteelSeries Arctis 9X mic not working? Most of the time, any issue related to the mic is because of problems with how you have configured your headset. We have also seen cases where the issue was simply caused because of a permission issue. At the same time, a hardware fault could also lead to your mic causing issues.
Whatever the case might be, we strongly advise following the details mentioned in the article.
I’m 15 I play on an Xbox series X with a wired gaming controller, I just bought steelseries’s Arctic 9X and paired to my Xbox, I could hear everything fine, my game, friends ect, I have tried each and every solution that applies to my situation 100 times over and not one has worked, I have heard wired controllers may cause issues but there is nothing and nowhere that states how to resolve it, if someone could respond that would be great help as I don’t want to have wasted £146 on a product that I know is good, but I just don’t know how to fix it