It can be quite annoying to have your mouse not work regardless of how many times you plug it in. Speaking of which, we have had a number of users complain about their Logitech G502 not working when plugged in.
In case you are also someone who has been experiencing something similar, then this article should be of great help to you! Using this article, we will be focusing on listing all possible ways through which you can get this problem fixed. So, without wasting any time further, let’s dive right in!
G502 Not Working When Plugged In
1. Driver Problem
Most of the time, whenever you have any issue related to your Logitech mouse not working, chances are that you are experiencing a driver problem. Luckily, these types of issues can be fixed by simply making use of the Device Manager utility in Windows.
All you have to do is to open the Device Manager and make your way to gaming G502 Mouse. Right-click on the device and click on update. Now, you need to browse your files for installing the driver. Simply set the directory to C:\Windows\WinSxS through the Device Manager.
2. Using a Different USB Port
A quick way you should be able to troubleshoot the issue is by trying to plug in your mouse to a different USB port. There can be times when a certain USB port may bug out due to which we recommend that you try using every USB port available on your computer.
3. Manually Install the Drivers
You can also try installing the drivers all over again through the official Logitech website. As it is entirely possible that you are facing an issue that is being caused because of an issue with the drivers, installing the latest drivers should help.
Just make sure that you download and install the drivers that are specifically made for the model that you are currently using.
4. Restart Your Computer
If you have the G Hub installed on your computer, we recommend that you restart the program. Alternatively, you can try restarting your whole computer. This should restart all the Logitech processes running in the background. As a result, your mouse should start working again.
Though if the issue still seems to persist, then you could be dealing with a hardware defect. To rule this out, try plugging your mouse into any other computer.
The Bottom Line:
Logitech G502 not working when plugged in? Even though the reason why this may happen can differ, it mostly is caused when there is any kind of issue with the drivers that you have currently installed on your computer. So, make sure that you troubleshoot these as the instructions for doing so are clearly mentioned in the article written above.