The Turtle Beach XP400 is an excellent gaming headset that can help you get the best sound quality during their stream. However, some people using this device have faced some mic problems with the headset. This can ruin the experience for many new users, which is disappointing because of how good these headphones are when they work at their best. But, just because you’re facing a problem doesn’t mean all hope is lost, because we are here to help! To help with this annoying issue, a detailed guideline is given below with all steps you need to solve the problem.
Troubleshooting the Turtle Beach XP400 Mic Problems
1. Reconnect The Mic Boom
The problem with the mic may be caused due to the boom of the headset. To resolve the problem of the boom you need to follow a few steps which are given below.
- Start with disconnecting the mic boom from your headset’s boom socket. Normally, the mic boom should have around 4 rings. You will have to pinch out the rings using your fingers and try pulling out the mic boom directly from the headset.
- Similarly, ensure that you clean out any dust or debris away from the plug.
- Your mic boom features a small triangle on the barrel side. Reconnect your boom, ensuring that you have the triangle sign pointing towards the mouth.
- Simply try speaking not the microphone and check if all other players can start hearing you. If the mic is still not working then you should consider replacing it.
After following all the above steps, if you are still facing the same issue with the mic and then there is some problem with your mic boom and it may need to be replaced to resolve this issue.
2. Check your Talkback Cable.
The problem with the mic may also be caused by the poor talkback cable connection or the damaged talkback cable. To resolve this problem, you need to follow a few steps mentioned below.
- Inspect the Talkback Cable and check if it’s connected to the Xbox 360 controller as well as your headset.
- Try using a different Xbox 360 controller if you have it available.
- We also suggest flipping the cable which will ensure that your right plug connects to your headset jack.
If you are not audible after you have checked the above steps. Then your Talkback is damaged and your Talkback Cable might need to be replaced as soon as possible to resolve this issue.
3. Mic Does Not work On PC
The problem with the mic on the PC may also cause due to the wrong configuration of the mic on the PC setting. To resolve this problem, you need the follow all the steps which are mentioned below to reconfigure the headset mic setting on the PC.
- Ensure that your headset isn’t set on mute.
- Ensure that the device is connected properly to the computer and that there’s no damage or hindrance on the wires.
- Keep the volume up to 100.
- Ensure that your system’s default recording device is the Turtle Beach XP400.
If you don’t know how to change the default recording device, the process is straightforward. For Windows 10 users, all they have to do is head over to the system’s sound settings and then go into the input menu. From this menu, find the Turtle Beach XP400 and make sure that it’s selected as the input device currently being used. Now just test out if it all worked by speaking into the headset’s microphone.
After following all the above steps and setting and if you are still facing the mic not working problem, then there is another issue with your headset.
Conclusion
The above-mentioned problems are most probable to pop up in your Turtle Beach XP400 headset. But, if you’ve gone through all the details we’ve covered, it should be easy for you to resolve them. Just keep our tips in mind, and then troubleshooting all of these issues will be really easy for you. Just remember to do everything we have said and you will be able to continue using the Turtle Beach XP400 without any problems from now on.