A great thing about gaming headsets is that they come with a dedicated microphone through which you can voice chat while playing a game. Still, there can be occasions when you notice your mic suddenly starts acting up.
Talking about this, we have seen various users run into a problem with their SteelSeries Arctis Pro wireless headset as they have complained about their mic not working. This is why today; we will be taking a look at the different ways through which you can get this issue resolved. So, let’s get right into it!
SteelSeries Arctis Pro Wireless Not Working
1. Giving Access To Microphones
Oftentimes, you will need Windows to give your mic permission in order to access all the apps installed on your PC. So, if you notice your mic to not work at all, it could be that you will first need to allow permission to your microphone.
To do this, go to your Start Menu and search for “Choose which apps can access your microphone”. Once you click on it, a new window should pop up where you will get the option to choose whether to give your mic permission or not.
2. Checking Input Device
A common reason why you may not have your mic working could be due to the fact that you have some other device selected as your input device. To change this, you will have to make your way to the Control Panel and navigate to sound settings.
Under the sound control panel, you will have to check each individual device under the input tab. Ensure that you select your headset’s mic as the active input device. Though if you don’t have any idea what device that may be, you can try swapping to all the devices available.
3. Installing/Updating Drivers
Outdated drivers are another major cause for your headset to not function like they are supposed to. Fixing this requires you to download and install the latest version of the driver that you can find.
Also, we recommend installing the SteelSeries Engine software and making sure that you configure your headset.
4. Faulty Hardware
In case you are still struggling to get your mic working, there’s a good chance that you are dealing with some kind of fault inside the headset. It is also possible that you have a broken mic. If that really is so, then we’re afraid you will have to opt for a replacement.
The Bottom Line:
Is your mic not working on the SteelSeries Arctis Pro Wireless? Considering that you have already granted your mic permission to access all the apps, it is possible that you might not have set your headset as the active input/output device on the PC. Similarly, another thing that you should definitely check is whether you have installed the required audio drivers on your PC.