The SteelSeries Arctis Pro Wireless is a solid choice for a gaming headset as it fills in all the essentials that you will need in any wireless headset. However, the problem with wireless headsets, in general, is the number of issues that they can run into.
Speaking of which, many users who have been using the SteelSeries Arctis Pro Wireless have complained about the battery not charging at all. So, in case you seem to be one of these users, then here are the things that you will need to check in order to get it working again:
SteelSeries Arctis Pro Wireless Battery Not Charging
1. Using a Different Cable
In case your battery is not charging at all, then the first thing that you can do is to try and use a different cable. There’s a chance that you might have a faulty USB cable due to which your headset is not charging.
Though be sure to pick a good quality cable. Just in case, we recommend checking the cable by plugging in any other device through it. If it works, then there shouldn’t be anything wrong with the cable that you are using.
2. Rebooting the Charging Station
According to plenty of users, a common reason why your headset may suddenly stop charging is because of the charging station being bugged out. If that is the case, then a simple reboot should be able to get the station up and working again.
Try keeping the charging station turned off for a while. After it successfully turns on, try charging your headset again and see if the issue persists.
3. Checking the Power Source
Another thing that you will have to check is the power source. There’s a chance that the reason why your headset isn’t getting any charge is that the station not receiving any power. You can further confirm this by checking whether your power station gives any response or is turned on.
You can also try plugging in any other device and checking if it works. In case you don’t notice any power, then you have your culprit.
4. Faulty Charging Station
We have seen many cases where a faulty charging station was the reason why the Wireless Pro wasn’t getting any charge. Though if that is the case, then we’re afraid there really isn’t anything that you can do about it.
A hardware fault means that the best course of action would be to get a complete replacement. If you are lucky enough, you should be able to find the charging station for your headset online.
5. Faulty Battery
Besides the charging station, it could also be that you have a faulty battery on your headset. If that is so, then we’re afraid you may have to get it replaced. Unfortunately, these batteries aren’t readily available on the market.
Still, you can try searching for batteries that are supported by your headset. Be sure to get the ones that are officially supported. While these are quite rare to find, you should be able to find some online.
6. Getting in Touch With Support
The last thing that you can do regarding your headset is to get in touch with the support team. Try letting them know about the issue that you have encountered. They should be able to tell you the reason why you might be facing this particular problem.
Likewise, they should be able to suggest some further steps that could lead to getting rid of the battery issue.
The Bottom Line:
SteelSeries Arctis Pro battery not charging at all? Even if this could mean that you have a faulty battery, you shouldn’t rule out other possibilities that you could troubleshoot with quite an ease. This is why we strongly advise that you follow all the details that we have explained above.
In case you find any kind of confusion with the article, be sure to leave down a comment below. We will be sure to reach out to you as soon as we can!