Even though the Razer Viper Ultimate is a great mouse, we have noticed how users often end up facing issues with the charging dock. More specifically, a common issue that users have faced in the past is about the Razer Viper Ultimate charging dock not lighting up.
Today, we will be focusing on this article in order to tell you exactly how you can troubleshoot this particular issue in detail. We will be mentioning some of the most effective steps that you can follow to get rid of the issue. So, if you are struggling with this problem, then here is what you can do:
Razer Viper Ultimate Charging Dock Not Lighting Up
1. Checking the Connection
Most of the time, the reason why you may have your charging dock not light up at all could be because the connection isn’t fully secured. You will have to make sure that the cable you are using to connect to the charging dock is all the way in.
Typically, all you will need to do is to ensure that you give the cable a good push after which the connection should be in place.
2. Connecting to PC
Another common mistake that we have seen users make is connecting their charging dock directly to the power source. This can cause issues as your charging dock must be detected by your PC before it can start lighting up and charging your device.
As a result, you must ensure that you connect the charging dock to your PC using the cable. This way, you should be able to get your dock’s light working again.
3. Inspecting the Cable
There’s also the chance that you are currently experiencing a problem with the cable that you are using on the charging dock. In such cases, you will need to replace the cable with a new one and make sure that it is working.
4. Installing Razer Synapse
Even after you have connected the charging dock to your PC, you will still need to install the Razer’s official software which helps your PC be able to detect the charging dock. So, ensure that you download and install the latest version of Razer Synapse on your computer.
Once you do, try running the program as an administrator, and reconnecting your charging dock after the program runs. Now, the charging dock should start lighting up again.
The Bottom Line:
Worried about your Razer Viper Ultimate charging dock not lighting up? The first thing that you should do is the physical connection between your charging dock and the PC. Apart from that, you must ensure that you have the Razer Synapse software installed on your PC. For more details, be sure to refer to the information given in the article above!