If you own a Logitech mouse, chances are that you might have already run into a problem where your mouse’s light won’t give any response. As these mice feature an RGB logo which lights up as soon as it connects to the PC, there can be times when you won’t see the logo in any colour.
Even though this does not really affect the actual performance of your mouse, it can still be pretty annoying. This is why today; we will be taking a look at all the different ways how you can effectively troubleshoot the issue for good. So, let’s not waste any time further and get right into it!
Logitech G502 Light Problem
1. Configuring Through G Hub
The first thing that you can do in case you are also facing the same issue is to have a look at the settings of your Logitech G Hub. Chances are that you might have the RGB light option turned off because of which the logo isn’t lighting up.
Though if that is the case, then you should be able to get it fixed by accessing the program’s settings. As soon as you open the options for your mouse in G Hub, navigate to DPI lights and ensure that you have the “always active” option turned on.
2. Trying Another USB Port
We have also seen cases where users mentioned how simply unplugging and plugging the mouse back into its port seemed to resolve the problem. This is why we recommend you try the same thing.
However, if this does not seem to do anything, then you can try plugging your mouse into any other USB port apart from the one that you are currently using. This should help rule out the possibility of having a buggy USB port.
3. Updating Mouse Drivers
Having outdated drivers installed for your mouse can also be one of the prime reasons why you may experience this particular problem. So, if you haven’t been able to fix the light issue yet, we strongly advise updating your mouse drivers.
Luckily, Windows gives you the option of automatically installing the drivers of your mouse through Device Manager. As soon as you have it open, all you have to do is to locate your mouse under the Devices tab and click on uninstall. Once it uninstalls, simply restart your computer after which Windows should automatically install the required drivers.
4. Using Any Other Device
There’s also the possibility that your PC might be causing issues with the mouse. To ensure that this isn’t the case, we suggest that you try plugging your mouse into any other device.
If the logo does light up, then there’s definitely something wrong with your PC’s configuration. However, if it doesn’t then there’s a good chance that you are dealing with a hardware fault.
5. Getting it Repaired
In case of a hardware fault, we’re afraid there really isn’t anything that you can do on your own end. Instead, you will have to get in touch with any local repair shop or a professional in hopes of getting the mouse repaired.
You can also try contacting the support team for additional help on the matter as they should be able to tell you what might be causing the issue to surface.
6. Faulty Mouse
If the mouse is already beyond repair, then the only thing that you can do at this point is to get it fully replaced. It is possible that you might have received a faulty mouse from the get-go, in which case you should be able to get a refund.
The Bottom Line:
Facing light problem on the Logitech G502 is pretty common as it can happen due to a number of reasons. Though if you are having a hard time figuring out why the logo’s not lighting up on your mouse, we highly recommend following the instructions that we have mentioned above.
While there’s a good chance that you might have a faulty mouse, it still won’t hurt to try out potential fixes that can possibly end up resolving the problem. So, make sure to follow each and every troubleshooting step!