Usually, at launch, FIFA gives out FIFA points to those who preordered or bought an ultimate edition rather than a standard one. This is a common practice among the developers to attract their player base into getting the FIFA points with the game at a discounted price. But since the launch of FIFA 22 in September 2021, some players bought the Ultimate edition and the FIFA points didn’t show up in their accounts after getting into the game.
This caused panic among the players who didn’t receive their fair share of points. EA assured them that they’ll get their points after a while. We’re going over some of the troubleshooting steps to help you get your FIFA points back.
FIFA 22 Ultimate Edition FIFA Points Not Showing
There could be several reasons for this happening, but remember that, the points are tied to your account, they’ll surely show up in your account after following some troubleshooting steps.
1. Restarting FIFA 22
Many players have reported that completely shutting down the game and restarting it helped in showing up the FIFA points they were promised. For PC players, you can use Task Manager to completely shut down the game and the launcher too. Wait for a few seconds and launch the game again.
Console players can do the same except there’s no launcher so just shut the game down and restart it. Restarting the game can fix the bug that is causing the FIFA points to disappear or not show up completely.
2. Restarting Console Or PC
Sometimes, restarting your device can fix this issue easily, try shutting them down and waiting for a few seconds to turn them back on. It’ll clear out the bugs that could be causing this issue. Also, check for software updates on the console, the updates are there to fix unwanted bugs so always check for updates whenever you can.
3. Other Fixes
If you still didn’t get the FIFA points after purchasing the FIFA Ultimate edition, you’ll have to first confirm the purchase by checking the transaction history you bought on the platform. After it’s confirmed, head over to FUT or VOLTA and try logging out and logging back in.
Oftentimes, the transaction needs time to sync with the game client and your account. The logging out and back in clears this issue and syncs the FIFA points with your account.
4. Contact EA Support
If all of the abovementioned troubleshooting steps didn’t work out for you, then it’s in the best interest for you to contact customer support, they’ll closely have a look at your transaction history to confirm that you bought the ultimate edition.
They’ll require proof of your purchase, the Name or ID associated with your EA account, and the date of purchase, several points you’re missing. After that, wait for their email at your email address confirming that they restored your FIFA points in your account.
Conclusion
This is a rare occurrence and usually happens when you’ve bought an Ultimate edition of FIFA. Sometimes, the system takes time to sync everything so it’s better to wait for a couple of hours before jumping on troubleshooting this problem. You can still contact EA support if things don’t work out.