The previously available Steam Controller or a configuration consisting of a mouse and keyboard does not compare well to the newly introduced Steam Controller, which has two trackpads and haptic feedback to provide an experience that is more like that of a console.
There have been reports from some users that their mice do not operate properly on the new controller, despite the fact that many gamers are excited to check out the new controller.
Let’s talk about what causes this issue and how to resolve it so that you can start playing games with your brand-new Steam Controller!
Fixing Steam Controller Mouse Not Working
- Check for Updates
To troubleshoot the issue, try these steps:
- Check for updates to your Steam Controller’s firmware and the latest drivers for your computer’s USB port.
- Make sure that you are using a USB cable to connect the two devices and not a wireless connection (wireless connections can be problematic).
- Try connecting another device to your computer via USB cable, if possible, in order to rule out a hardware issue with the cable or port on your machine.
- Unplug both the Steam Controller and your mouse from your PC. Reconnect them and see if they work properly now.
- If so, make sure to close all of your open programs before running the game again so as to ensure that nothing is interfering with input when the game loads up.
- Restart Your Computer
Restarting your computer can resolve the issue. If that doesn’t work, it could be an issue with the game. Try playing the game on a different computer to see if it works.
If it does, then there is a problem with your operating system or drivers for your gaming device. You might need to reinstall them or update them in order to get things up and running again.
- Verify That the Problem Is With The Controller And Not The Game
The first thing to do if your steam controller is not functioning is to make sure that it’s not the game you are having trouble with.
If you have confirmed that the issue exists in more than one game, try unplugging your controller and plugging it back in.
If this doesn’t work, go into Steam Big Picture Mode and look under Controller Settings for troubleshooting options.
If none of this work, feel free to contact Steam Support. You may want to restart your computer or reinstall the drivers before contacting them. You can also find links for troubleshooting on the Steam Support website.
- Try A Different USB Port
If the Steam Controller is connected to a USB hub, try using a different port on the hub. If it’s connected to a computer, try plugging it in directly to that computer.
If you have another wireless or wired Xbox 360 or Xbox One controller, connect that and see if it has any better luck controlling your games. You can use the Xbox controllers with some PC games through Microsoft’s drivers.