There’s no denying that the Sims series does a great job of offering players a world where they can freely interact and grow their characters according to how they want. In a rich world, players are encouraged to keep playing the game as the world is filled with content. Unfortunately, we have been hearing various complaints from users regarding the game not working at all. These users further mentioned how their Sims 4 gave an error code 102 with a prompt stating “Failed to load”. Luckily, this issue can be fixed by applying the following troubleshooting steps:
How to Fix Sims 4 Failed To Load Error Code 102?
- Deleting the Cache Files
If you get this error code, then the first thing that you can do to get it fixed is to simply try clearing or deleting the cache files of the game. To do this, you will have to go to The Sims folder found under Documents > Electronic Arts.
You should be able to find a file called “localthumbcache.package”. Delete this file along with deleting the cache folder. Once you have deleted these files, restart your computer and try launching the game.
- Updating the Game
Errors like these can also pop up if you are using an older version of the game. Simply put, it is possible that you might not have updated your game. To confirm whether that is the case, you will have to open your Origin client and look for any updates for the game.
In case there is a pending update for the game, ensure that you download and install it. After the update, the game should start working fine.
- Reinstalling the Game
If the above-mentioned steps don’t seem to work for you, then another thing that you can do is to completely reinstall your game. Chances are that your game might have bugged out due to which you are getting this error code.
Though if that might be the case, then all you need to do is to install a fresh version of the game after completely removing the game.
- Clearing the Game’s Mods
Another reason why you might get this error is because of the different mods that you may have installed on the computer. You can temporarily remove all mods from your games by simply moving the mods folder of the game to your desktop.
The Bottom Line:
Unable to play Sims 4 as you keep getting the error code 102 with a prompt telling you that the game failed to load? If so, then you are not the only one! This is a pretty common issue that is mostly caused because of the game’s cache files or because of a mod that you might have installed. To fix it, you will have to move your mods folder along with deleting the cache files.