Several reports online indicate that when impacted gamers attempt to open the game, they are met with a blank screen.
Not only does nothing happen when the screen goes black, but there is also no sound. After a little delay, players must use the Alt + F4 buttons to exit the game entirely. In other words, this glitch or malfunction is annoying.
There are a number of troubleshooting steps that you can take in order to try and resolve the issue if your Squad game does not start properly, resulting in a black screen that does not display any of the game’s content or features and preventing you from accessing any of the game’s content or features.
Fixing Squad Black Screen After Splash Screen:
- Check For Any Available Updates
It is possible to have a different error message, but if you are seeing the Black Screen with Splash Screen error message, there may be an available update for your game.
To check for updates please follow these steps:
- Click on the Windows Start button at the bottom left-hand corner of your screen.
- Type Windows Update into the search bar that pops up and press enter.
- Click on Check for updates.
- If there are any updates available, click on them to download and install them.
- Restart your computer.
- Verify Integrity Of Game Files
If the Troubleshooting Squad has a black screen after the Splash Screen, it is possible that there are corrupted files in your game. Follow these steps to verify integrity of game files:
- Launch Steam, then select Library.
- Select “right-click” and then “Squad”
- Select Properties. Activate the Local Files tab.
- Select Check Game File Integrity…
- All installed game files will be checked and verified as part of this process to see if any are missing or corrupted.
- Let the procedure run its course. To make changes, restart your computer and then close the Steam client.
- Reopen Steam and attempt to run the Squad game once more.
- Delete Local Config Files
To delete local config files, navigate to the following directory: C:\Users\UserName\AppData\LocalLow\Squad and then delete the file named Config.
This will reset your game settings to default and you may need to reconfigure certain settings. If this does not work, try deleting the game folder entirely; this will result in a full reinstallation of the game.
- Try Running The Game In Borderless Windowed Mode
The first thing to try is running the game in borderless windowed mode. Here’s how:
- Open your Steam library.
- Right click on The Troubleshooters: Black Screen of Death and select properties.
- Click on set launch options and add -window. Then hit apply.
- Try opening the game again. If this worked, you should be able to see a blue background with white text that says Running.
- Let it load for at least 15 minutes before trying anything else, but sometimes it may take longer depending on your hardware specs.
- Change Graphic Settings
To fix the problem with the Troubleshooting Squad black screen, you should try turning off any third-party overlays.
This can be done by going to your Steam Library and clicking on Steam in the upper left corner. Click on Settings and then select In-Game.
Uncheck any boxes that say Enable Steam Overlay while in-game. Close this window, go back to the game, and see if it works now.
- Turn Off Any Third-Party Overlays
There are a few different ways to fix this problem. One of them is to turn off any third-party overlays you may have on.
To do that, go to Settings -> Apps -> swipe left or right until you find the app you want to close -> tap on Force stop and then clear data and cache.
If this doesn’t work, try restarting your device and see if the problem has gone away. If it’s still not working, try uninstalling the game from your device.
After doing that, make sure to update your OS and reboot your phone before reinstalling the game again.
- Update DirectX
There may be a number of difficulties with the launch or playability of the game that may be traced back to an out-of-date or otherwise unavailable version of DirectX. If you want to attempt updating it, use the methods below.
- Visit this Microsoft page to get the DirectX End-User Runtime Web Installer for your computer.
- The next step is to manually install or upgrade DirectX.
- When you’re through making changes, you’ll need to restart your computer.