The Sims series comes as a classic to game franchises as it has been in the gaming industry for more than 2 decades now. Up until now, the game has had multiple sequels with the Sims 4 being the latest one in the series. Unfortunately, the game is known to come with its fair share of issues and errors. Regarding this, plenty of players have reported facing an error code 123 on the Sims 4 where the game tells them that it failed to load. If you are also encountering the same error code, then here are some things to know to troubleshoot it:
How to Fix Sims 4 Game Failed To Load Error Code 123?
1. Make New User Files
In a game like Sims 4, error codes mostly occur when there is something wrong with the game’s files. Similarly, most of the time, mods can be the cause of such problems to occur all of a sudden. This is why the first thing we recommend you do is to temporarily remove your user files.
Not only will this clear the game’s cache files, but will also temporarily make a new save file. To do this, navigate to Documents > Electronic Arts > The Sims 4. Simply rename this folder, or try moving the whole folder to your desktop. Now, try launching the game to see if the issue is fixed. If it has, then we recommend only moving back the save files. We also recommend removing the mods files and deleting the “localthumbcache.package” file.
2. Repair the Game
As explained earlier, these error codes pop up as the result of bugged-out game files. Likewise, it could be that you have some corrupt or missing files that have been causing your game to not work at all.
Though if that seems to be the case, then you will have to opt for repairing the game. Open the Origin game client, and locate your game in the library tab. Now, right-click on the game icon and click on “repair game” which should automatically let the client download these files for you.
3. Reinstall the Game
Alternatively, if repairing didn’t seem to work for you, then you can try reinstalling the game. Make sure that you fully remove the game from your computer before you attempt to install it again. Similarly, do make sure that you run the game as an admin once it’s installed.
The Bottom Line:
As annoying as error codes can be, the Sims 4 failed to load error code 123 should be quite easy to fix. The main reason why this error code may pop up on your screen is because of a bugged-out mod, or missing file. In either case, referring to the instructions mentioned in the article above should give you a quick and easy fix to the problem.