NFL mobile might be a bit too easy for seasoned players, but it provides the perfect foundation for players who have not spent much time in the game. Moreover, you won’t have to struggle as much even when you’re playing on a smaller screen. The only issue with the NFL mobile is the connection error that new players occasionally run into.
You’ll find many threads on the error “sorry there was a connection error” in NFL mobile forums. So, here is a list of troubleshooting steps that will help you get ahead of these connection issues in NFL mobile.
Fixing NFL Mobile Sorry There Was A Connection Error:
1. Use Cellular Data
The majority of players are not aware that the app needs to connect to the servers through the mobile data when you’re opening it for the first time. So, if you’re running into this issue after just installing NFL mobile, then make sure to turn off the Wi-Fi on your mobile device and switch to the cellular network. Make sure that the network is working perfectly, and that should be enough to address the connection issue.
Once the NFL mobile application connects to the server, you can switch back to the Wi-Fi network. You won’t have to bother with the same complications as long as the cache files are saved onto your device.
2. Disable VPN
The use of VPN services like NORD does protect you from online threats, but it can interfere with the NFL mobile connection with the server. So, there is no harm in temporarily disabling the VPN as you try to connect the app with the servers. It won’t take you more than a few minutes to connect with the servers, and you can try turning the VPN back online once the app is working perfectly.
3. Reinstall Application
At this stage, you should reinstall the game or clear up the stored cache from the application settings to address these connection issues. If there is a newer version available on the Play Store, then it is a good idea to remove the current game and download the latest version onto your mobile device.
However, if you’re sure that you’re on the latest version, then simply clearing up the stored cache and data will save you a lot of time. Once the app has reset, you can use the cellular connection to connect the game to the servers.
4. Update Mobile OS
Being on an outdated mobile OS will also lead to the same problem as NFL mobile. So, you should confirm this situation by using a different mobile device to log into the servers. If the app works fine with a different phone, make sure to update the current OS and then test out the response from NFL mobile.
5. Contact Support Members
Lastly, there is no harm in reaching out to the support team members by submitting an official ticket. It will take some time for the support members to respond but at least you’ll know for users whether the issue is with your account or the installed application.