If you’re banned from Halo Infinite, it can feel like the end of the world. You’ll want to play more than ever but are stuck on the sidelines, unable to access your favorite game mode, player or weapon.
If you’ve been hit with an in-game ban, don’t worry – there’s still hope! This guide will help you understand what happened and what you can do about it so that you can get back into the matchmaking queues as quickly as possible.
Reasons For Halo Infinite User Is Banned Crashing
- Why can’t I play Halo Infinite on my PC?
Many people are reporting that they are being banned from playing Halo Infinite on their PCs. This is usually because they are using an emulator to play the game.
Halo Infinite bans your account if it detects that you’ve been playing on an emulator, even if you’re not cheating in any other way.
The easiest way to troubleshoot this issue is by signing out of your Xbox account on the emulator, then signing back into it using your Xbox Live credentials.
If this doesn’t work, try installing the game through a different website than where you downloaded the emulator. If none of these methods work for you, please contact customer support for more help.
- How Do I Know If I’m Banned After Crashing?
If you are not able to see your gamertag, then it is likely that you have been banned from the PC. To confirm if this is true, make sure to sign in on Xbox Live and check if the account is still there. If it isn’t, then it’s possible that your account has been blocked on Microsoft’s end.
- Getting Banned After Crashing and How to Tackle It?
The servers crashed at the game’s release, leaving hundreds of users with the “issue with dedicated server” message.
The servers have settled down since then, but the persistent crashing problem remains a major issue. Various factors contribute to the game crashing.
Owing to poor optimization, the game often crashes, leading to players being banned for “abandoning the game.”
As a result, gamers are being banned for indefinite amounts of time for no apparent reason.
Thankfully, most players’ suspensions don’t last more than half an hour at most. In Halo Infinite, the duration of the current ban varies between 10 minutes and 16 hours.
A 5-minute ban is followed by a 15-minute ban, a 30-minute ban, and so on. The suspension might last for up to 16 hours after the sixth infraction, making an already stressful situation even more so.
- What Do I Do If I’m Banned?
If you are experiencing issues playing Halo on your Xbox One, make sure to check out the Xbox FAQ here. If it turns out that your account is banned, there’s a few steps that you can take to troubleshoot this issue.
First, it’s important to make sure that your console is in good working order by making sure the Wi-Fi is turned off or disconnected and that there are no problems with any of the cables. Lastly, try logging into Halo on an alternate console.