If you are playing Halo Infinite and the game notifies you that you are muted, you may resolve this problem by following the instructions outlined in this troubleshooting guide. If, after doing the troubleshooting steps, you are still unable to play games online, you will need to get in touch with either the Xbox support team or 343 Industries personally.
If the issue still persists after you have tried the instructions below, please leave a comment below outlining the problem, and we will do our best to assist you further.
Halo Infinite Says I’m Muted Fix:
- Change Audio Settings
It is possible that the settings for your microphone are not set properly to project the audio that is being entered. To do this:
- Go to the “Settings” menu.
- Choose the “Audio” option.
- Locate the “Voice Chat Mode” option.
- Make sure that the option is set to “Open Mic.”
This should be changed so that you may communicate with your team in-game, rather than just being able to do so via parties.
- Restart Xbox
If you are using an Xbox Series X|S or an Xbox One, you should attempt to restart the Xbox by pressing the button directly. Keep holding down the power button on your Xbox for a few seconds until the console turns off. Before you try to turn it on again, let it at least a minute to warm up.
- Restart The Game
If you’re playing Halo Infinite and the game is telling you that you’re muted, there are two possible causes. The first possibility is that your Xbox One console’s microphone has been disabled from the settings menu. To enable it, go to Settings > Preferences > Game Chat and set Microphone on to Yes. The second possibility is that you have a privacy filter on your Xbox One console. This filter may be keeping the microphone disabled when playing games with no chat function.
- Use Other Headsets
Check to see whether the problem still occurs if you connect a different pair of headphones or earbuds to your system. If you are able to hear sound while using the newly connected device, there may be a problem with the headset you were previously using.
- Troubleshoot Your Headset
If you’re unable to hear your teammates, it may be because of a few reasons. The first is that your headset isn’t plugged in all the way. To check this, unplug your headset and plug it back in while making sure the microphone and headphone cables are securely connected to the correct ports on your Xbox One controller. Next, make sure that the mute switch on your Xbox One controller is not flipped up so that you can speak with other players. You’ll also want to make sure that your volume is turned up and no devices near the controller are blocking any sound from coming out of it.
If these steps don’t work for you, there may be an issue with your Xbox One’s network connection or network setup. Make sure everything is connected properly by checking for power lights on your modem, router, and console; if any light isn’t lit or blinking as usual, try restarting the device to see if this fixes the issue.